The holidays are meant to be a time of relaxation spent with family, and for some, this often involves traveling. However, for content creator and socialite Small Laude, the festive season took an unexpected turn when she encountered a flight mishap that disrupted her family vacation in Japan.
Small Laude Calls Out Philippine Airlines for Not Letting Her Daughter Allison Board a Flight to Tokyo
ICYMI, Small previously uploaded a video on her Instagram Stories calling out Philippine Airlines for not letting her daughter, Allison, board the flight to Tokyo due to her Canadian Temporary Passport.
“Look, we're here in Japan now, and my friend got into Japan with a temporary passport ng U.S. Why si Allison hindi na-allow [with a] Canadian [passport]? We were telling them kanina na to get her on board, to put her on board, pero hindi daw. Ba’t eto? Yung daughter ng friend ko na-allow,” she said in the video, holding up the U.S. Emergency Passport of her friend.
In the video, she also added in the text, “My daughter got left behind because of PAL’s wrong decision! [It has] ruined our family vacation and it caused us so much [stress]. Allison was in tears leaving the airport going back to the house.”
Her message continued, “The check-in manager said they called the Japanese Embassy that my daughter’s Canadian temporary passport will not be allowed entry into Japan, but learned she did not call [the Japanese Embassy] at all.”
“We found out later it’s allowed! PAL should be responsible for their decisions,” she added.
It looks like everything worked out in the end, as Allison was able to reunite with her family and is now enjoying their vacation in Japan. However, Small Laude’s Instagram story calling out the airline is still going viral, leaving PAL under fire.
Philippine Airlines Responds with a Statement
As reported by GMA Network, PAL has issued a statement regarding the issue, saying, “Philippine Airlines has apologized to passenger Allison Eduardo Laude for her non-acceptance on flight PR432 to Tokyo last December 26 due to the initial assessment of her temporary Canadian passport as a travel document.”
Their report also revealed that the airline had already checked with the Japanese immigration authorities, who deemed Allison’s temporary Canadian passport “acceptable for travel to Tokyo.”
Allison was able to fly to Tokyo the following day, December 27, and “has been assured of the proper compensation for the inconvenience she experienced.” They also stated that “internal actions are being carried out to prevent such occurrences in the future.”
What Is a Canadian Temporary Passport?
According to the Canadian Government, a temporary passport is “an eight-page, machine-readable passport” that is:
- issued by a Canadian mission
- used for short-term situations
- meant for urgent, proven travel situations or residency requirements
- based on the decision of the Government of Canada passport/consular officer
It “doesn’t replace a regular, diplomatic or special passport.” It is also stated that “you can only get a temporary passport for the length of your travel, for a maximum of one year, and can’t be extended for any reason.”
Furthermore, Canadian temporary passports may be issued by certain Canadian government offices abroad:
- to Canadian citizens with an urgent and proven need for a passport
- for use while waiting to receive a regular, special, or diplomatic passport
The issuing office decides how long the passport is valid, to a maximum of 1 year.
Can People with Canadian Temporary Passport Holders Enter Japan?
On the Canadian Government’s website, it is stated there, “Different entry rules may apply when traveling with a temporary passport or an emergency travel document. Before you leave, check with the closest foreign representative for your destination.”
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